Dear Connector33536909625,
Thank you for sharing your feedback with us and I regret to learn that we were not able to meet your expectations. At Amari, we strive to create memorable stays for all our guests and your valuable comments are therefore even more so concerning. I sincerely apologize for the inconveniences you experienced and please rest assured that I have shared your feedback with the relevant Department Heads to rectify and to implement actions to prevent future recurrence. Despite the disappointing experience in our hotel, I truly hope you had an enjoyable time in Bangkok. I hope that you will contact me on martijn.zengerink@amari.com if your future travel plans bring you back to Bangkok as it would be my pleasure to take care of your arrangements personally.

Best regards,
Martijn Zengerink
Operations Manager

Dear Culture08210796353,
Thank you very much for sharing your experience with us and I was pleased that you thoroughly enjoyed your stay, especially the friendly service from the staff, the prime location in the heart of Bangkok's shopping district and the comfortable room. We look forward to welcoming you back soon on your next trip to Bangkok.

Warm regards,
Martijn Zengerink
Operations Manager