Dear A3M4J,
Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience.
I am also delighted to read your compliments regarding the room, your dining experience in the hotel and for the cleanliness in the hotel.
In regards to our location, we provide daily shuttle service from the hotel to the sky train (BTS) and subway (MRT) station where you would walk to in 10 minutes walking distance. Also, our Concierge team is more than happy to arrange taxis or hotel limousines for all guests anytime.
Your feedback regarding communication between the team has also been well noted. I will address your feedback with the team for us to identify our areas of improvement.
We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage.
With best regards,
Nopparat Aumpa
General Manager