Dear zihossani2013,
Greetings from Hilton Pattaya.
First and foremost, we would like to thank you for having chosen the Hilton Pattaya as the hotel of choice for your recent stay. We do hope that you had a pleasant journey and reached home safely.
We sincerely apologize for any inconvenience you encountered during your recent stay with us. Your feedback is important to us, and we appreciate you taking the time to bring this matter to our attention.
zihossani2013, we highly appreciate your feedback, which is invaluable in helping us maintain and improve the services that we provide to our guests. If there is anything we could be of further assistance, please do not hesitate to contact us.
We hope to have the opportunity to welcome you back to Hilton Pattaya.
Sincerely,