Thank you so much for your kind review in regard to your recent stay at the AVANI Pattaya Resort & Spa. We were pleased to read that you found our perfect location, which is indeed connected directly to the Royal Garden Plaza Shopping Mall within a short walk of Walking Street and Beach Road, your room overlooking the gardens with a beautiful terrace, our wonderful breakfast spread with a wide variety of western and Thai dishes, including fresh fruit juices, salads and vegetarian meals and swimming pool; surrounded by a beautiful tropical green landscape, all to your liking. Thank you for relaying all this to us.
Your valuable comment concerning the odor in your room, it has been well noted and shared with the Management Team, specifically, our Director of Projects and Development and Executive Housekeeper, will immediately address this issue you encountered, to permanently rectify them. Please rest assured we will continue improving in all areas that concern guest satisfaction. Please accept our sincerest apologies for the inconvenience caused to you by this concern. Your constructive feedback will help us improve going forward. Thank you once again.
You’re a valued guest indeed and if there is an opportunity for you and your family to return to Pattaya, we hope you will consider AVANI Pattaya Resort & Spa on your next visit. This will give us a chance to better deliver upon the guest experience you expect and rightfully deserve.
faa2015, thank you again for taking the time to share your valuable feedback with us!
AVANI Pattaya Resort & Spa