عزيزي moh0731 ،


تحيات دافئة من منتجع Avani Pattaya.

شكرًا لك على اختيار الإقامة معنا مرة أخرى ومشاركة ملاحظاتك والنتيجة على TripAdvisor. لقد سعدنا تمامًا برؤية ملاحظاتك الرائعة حول إقامتك الأخيرة معنا. نحن دائمًا في خدمتك ، لقد كان شرفًا أن أتيحت لي لخدمتك. نتطلع بشدة إلى الترحيب بكم في المستقبل القريب.

أطيب التحيات،
Somsak Tanruengsri - المدير العام ،
منتجع أفاني باتايا.
Avani Hotels & Resorts هي علامة تجارية راقية نابضة بالحياة ، وتقدم الراحة المريحة

Dear Curiosity65803188987,

Many thanks for choosing to stay with us and for sharing your feedback and score on TripAdvisor. We were thrilled to read your stay was to your overall liking. It gave us pleasure to see you enjoyed your stay, our Thai hospitality with welcome drink and cold towel from our front desk upon arrival, proximity to the beach, markets and connecting Royal Garden Plaza Mall. Thanks so much for relaying all this to us.

Curiosity65803188987, once again, thank you for staying with us and sharing your positive feedback. The entire team was honoured to serve you and we very much look forward to warmly welcoming you and your family back in the near future.

Warm regards,
Somsak Tanruengsri
General Manager
AVANI Pattaya Resort
AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.

Dear Venture25125123066,

Thank you very much for choosing to stay with us and for sharing your feedback on TripAdvisor. We were thrilled to read you liked our good service, treatment, and excellent location. Thank you kindly for relaying all this to us.

Our prices are in line with all the other big upscale hotels along the strip in Pattaya. So apologies for not meeting your expectations in this regard.

Your comment regarding the swimming pool needs to be cleaned around it; is taken to heart and has been shared with our Housekeeping team.

Additionally, we are pleased to inform you that, indeed, Avani is part of Minor Hotels International, who were managing this hotel when it was the Marriott; so it’s the same owner and nearly all the management and team members remain the same as before the rebrand. Moreover, we have recently completed all room refurbishments, including new beds and bedding, to the highest standard, as well as upgrading many of our public spaces. We had hoped to please the majority of our guests with this fresh, new look, improved look and ambiance. Also, we had sincerely hoped these upgrades would add to the overall attraction of our upscale resort. We are so sorry our efforts fell short of your satisfaction.

Venture25125123066, thank you again for all your gratefully received feedback, we hope to have the chance of perhaps welcoming you back in the future. So we can much improve upon the stay we delivered this time around.

Warm regards,
Somsak Tanruengsri
General Manager
AVANI Pattaya Resort
AVANI Hotels & Resorts is a vibrant, upscale brand, offering relaxed comfort in contemporary style, throughout city and hotel destinations globally.