Dear abdullahaQ2207CU,
Thank you for choosing to stay at Hilton Colombo Residences during your visit to Colombo and also taking the time to provide constructive feedback on your stay.
I am sorry to read that the impression you received of the hotel wasn’t great, however, I would like to find out more about what transpired these negative sentiments, I would be very grateful to receive these details to karim.schadlou@hilton.com.
I hope that you consider this to be an isolated experience and do consider staying with us when your travels bring you to Sri Lanka.
Thank you,
Karim Schadlou
General Manager