Dear Najwanw2006,

On behalf of the entire team at the Radisson Collection Hotel, Vadistanbul, I extend our sincere gratitude for choosing to stay with us and for taking the time to share your delightful review.

We are elated to learn of your exceptional experience during your recent visit. Your praise regarding the impeccable cleanliness of our hotel and its advantageous location near Istanbul Mall, offering convenient shopping opportunities, brings us immense satisfaction. We are also pleased that our dedicated Guest Relations Representatives, notably Mr. Mahmoud, were able to enhance your stay with their attentive service.

Your gracious compliments concerning the value, accommodations, location, cleanliness, service, and sleep quality are deeply valued and serve as a source of inspiration for us to maintain the highest standards of hospitality for all our guests.

Once again, we express our heartfelt appreciation for your glowing review. We eagerly anticipate the opportunity to welcome you back to the Radisson Collection Hotel, Vadistanbul, for another remarkable experience in the future.

Warm regards,
Sayaddin Mammadov,
Guest Relations Director.

Dear t122024,

Thank you for taking the time to share your feedback following your recent stay at the Radisson Collection Hotel, Vadistanbul. We sincerely appreciate your kind words about our establishment.

We regret to learn that the location did not meet your expectations due to its proximity to the sports stadium, resulting in occasional crowding and challenges in accessibility. Please accept our apologies for any inconvenience caused.

Your observations are valuable to us, and we assure you that we will take them into careful consideration as we strive to enhance the overall guest experience. Despite the challenges posed by the entertainment events and matches in the vicinity, we hope that the impeccable service and amenities within the hotel itself left a positive impression.

We understand the importance of convenience for our guests, and we are actively exploring ways to mitigate the impact of external events on their stay. Your feedback catalyzes improvement, and we appreciate your patience and understanding.

We sincerely hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable and seamless experience. If there are specific preferences or requests you would like us to consider for your next visit, please feel free to share them.

Warm Regards,
Sayaddin Mammadov,
Guest Relations Director.

Dear our valued guest,
Thank you for choosing Radisson Collection Vadistanbul and for taking the time to review us. We are truly delighted to receive your detailed online comments regarding your recent stay with us. It is a pleasure to read that you enjoyed all aspects of the hotel. We are always trying to improve the service we deliver to our guests. One of the most effective ways we have of improving our service quality and customer satisfaction is by listening to your views and opinions. That's why, your positive and constructive review is encouraging and giving more enerjy :) I was very pleased to meet you . We look forward to having the chance to welcome you back in the near future!
Best Regards,
Amina HOUAZENE
Guest Experience Manager