Dear Shayma,
It is a real pleasure to receive your online review about Sultania hotel and share it with our team members… We appreciate your comments as your feedback enables us to know if there is anything we missed in making your stay memorable. We look forward to your next visit and hope to make your next stay a memorable experience!
Warm regards

Dear Guest Alifahim,
Warm greetings from Sultania Hotel Istanbul! Thank you for staying with us and for considering our hotel as your "home" in this amazing city. We always promise to provide a friendly, attentive and passionate service with the pledge to make your stay with us memorable and perfect.

Yours sincerely,

Dear our guest,
Warm greetings from Sultania Hotel!
First of all, a big thank you for choosing our hotel for your recent stay in Istanbul. We are delighted to hear that your recent stay in our hotel has left an everlasting impression on you. I have taken the liberty to share your comments with the hotel family and we are more than happy to know that we made your stay more special and unique. Since 1965 as Yasmak Hotel Collection, our main purpose is to make all of our guests happier by realizing their dreams during their stay in our hotel.
On another note, I would like to say that, since 1965 as Yasmak Hotel Collection we try to realize all of our guests' wishes. We have 5 hotels and all of them differ from each other with its glamour and luxuriously inspiring design.
Hotel Sultania - where you stayed, has an exceptional harem style and each room has been given the names of the Ottoman Empire's most important Sultan's wives. Each room harmonizes the modern life style with the traditional Ottoman touch.
We strive all the time to provide a unique experience blended with friendly, attentive and passionate service and your comments tell us that we are on the right track. We pledge to improve as we grow and the entire hotel family is committed to make your future stay with us more enjoyable and comfortable.
Best regards,