Dear Explorer05771031213;
We would like to thank you for your recent stay at Hilton Mall of Istanbul. We do much appreciate, taking your time to express valuable feedback concerning your stay, as it is instrumental in helping us identify the areas in which we can potentially improve.
Our main priority as Hilton family is to service our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us, will be taken into consideration to make sure that our guests receive excellent service at all times.
We are genuinely pleased to receive your evaluation which reveals that you have been generally satisfied with our services and facilities.
On behalf of the entire Hilton Mall of Istanbul team, We thank you for your positive feedback. It was our pleasure to have you stayed with us.
We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Mall of Istanbul in the nearest future.
Kind Regards,
IPEK IZMIRLI
FRONT OFFICE MANAGER