Dear Mr. Alsamarrai ,
I would like to thank you very much for taking the time and commenting on our services and your sincere and kind words.
Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service .
We will make sure that your kind words are shared with Mr Erhan , Mr.Mesut,Mrs.İlayda , Mrs.Sermin
It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Antwell Hotel each time you visit Istanbul.
Ahmet Sınır
Assistant of Front Office Manager