Dear Valued Guest,
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.
Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.
It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Rixos Pera İstanbul each time you visit Istanbul.
Best regards,
Ersan Sahin
Hotel Manager