Dear Mek2004

Thank you for sending us your feedback.

Our aim is to provide our guest with memorable experiences and I do apologize that we could not meet all your expectations on this visit.
We as a hotel definitely had no intention of making any guests’ stay disappointing and I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve ourselves continuously.

Thank you for the time to share your experience and I hope to welcome you back to the InterContinental Istanbul in the future and be able to restore your faith.

Kind regards,
Victoria Yildirim
Guest Relations and Club InterContinental Manager

Dear Nalmattruf,

Thank you for taking the time to share your experience after your stay with us at InterContinental Istanbul.

Your kind comments about our hotel are highly appreciated. I am extremely delighted to learn that we were able to leave a positive impression. I will surely be sharing your review with our team.

We all look forward to having another opportunity to welcome you in the not too distant future.

Kind regards,
Victoria Yildirim
Guest Relations Manager

Dear bnghanem,
Thank you for taking the time to share your review with us after your recent stay with us at InterContinental Istanbul.
Also Thank you for your constructive feedback regarding Club InterContinental and Concierge services.
Thank you once again for your feedback and I hope we have the opportunity to welcome you back to the hotel in future.
Kind regards,
Victoria Yildirim
Guest Relations and Club InterContinental Manager