Dear TurkeyToursTime
In the first instance, I would like to use the opportunity, and thank you for choosing InterContinental Istanbul hotel, and the IHG brand for your stay.
Apart from that, it is very important to outline that I am pleased to receive our complimentary feedback towards our hotel, its facilities, staff, and the level of services provided. I will definitely share your review with my colleagues as it is very essential for us in the day-to-day operation. Indeed, we will continue doing in the same strain in order to ensure the highest services quality, and to deliver upon the guests expectations and needs.
Again, thank you for your kind comments and rating on TripAdvisor.com.
I truly hope to have another opportunity to welcome you back at the InterContinental Istanbul hotel.
Yours sincerely,
Victoria Yildirim
Guest Relations and Club InterContinental Manager