Dear Guest,

I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.

Kind regards,
Jacques L. Morand
Area Vice President / General Manager

Dear Sir/Madam,

We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.

Thank you very much for your constructive criticism regarding cleanliness. We wish that we had been notified of any problems you may have had with housekeeping department during your stay so that we could have addressed them at that time.

Please do let us know how we could have served you better before your next visit and we will strive to provide the high standards of service we seek consistently to achieve.
We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.

Yours faithfully,
Jacques L. Morand
Area Vice President / General Manager

Dear Guest,

Thank you for taking the time to write such a positive and extensive review about Grand Hyatt Istanbul.

It was a pleasure for us to read that you enjoyed your time at Grand Hyatt Istanbul, and thank you for mentioning our colleagues who helped you have a pleasant stay here.

I hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest

Kind regards,
Jacques L. Morand
Area Vice President / General Manager