I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
Mr. Al Zarooni, after receiving your inquiry we have conducted a detailed research at our lost and found records regarding your items, regretfully we were not able to locate your belongings.
At the same time thank you for your feedback on lobby seating, I am pleased to inform you we do have many seating sofas available at our Lobby and at our Mezzanine floor for our guests comfort.
I hope that your travels will bring you back to Istanbul again soon and it will be our pleasure to welcome you again as our guest.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.