اسوء ما واجهته هو انه في موسم البرد لا يتم تشغيل التكييف وبعد مضاربات عديده مع الموظفين تم حل المشكلة. كما انه من اغرب الامور ان مواقف السيارات بداخل الفندق برسوم غير رمزية، الغرف نضيفة وطاقم العمل جيد جداً كما اشكر مستر حسين في الاستقبال على اسلوبه الراقي في التعامل مع المشاكل التي واجهتها حيث ان اقامتي في الفندق كانت لمدة ١٤ يوم، الفندق مناسب جداً للعائلات وفي منطقة ممتازه قريبة نوعاً ما من اماكن سياحية كثيرة.
Dear Guest,
Thank you for taking the time to provide us with your feedback regarding your recent 14-day stay at our hotel. We appreciate your detailed comments, both positive and concerning, as they assist us in making improvements to enhance the overall guest experience.
I sincerely apologize for any inconvenience you faced with the air conditioning during the cold season. We understand the importance of a comfortable environment, and I am glad to hear that our team, particularly Mr. Hussein at the reception, was able to resolve the issue for you. Your acknowledgment of his elegant approach is greatly appreciated, and I will be sure to pass on your kind words to him.
Our hotel collaborates with an external parking management company to ensure the security and smooth operation of our parking facilities.
It's heartening to hear that you found our rooms clean, our staff commendable, and the hotel's location convenient for families and close to tourist attractions. We take great pride in providing a positive experience for our guests, and your comments motivate us to continue our efforts to exceed expectations.
Thank you again for choosing our hotel for your extended stay, and we look forward to the opportunity to welcome you back in the future. If you have any further feedback or if there's anything else we can do to improve your future visits, please don't hesitate to let us know.
Kind Regards,
General Manager
ومذكًقريب من المطاوعه وفي المقابل يوجد كافيه سبرسلاب مقبال الفندق وكذلك الاطاله من الفندق على مضيق البسفور وكذلك ايضاً قريب مساء الخير ☺️ شارع عثمان بيه وكذلك توجد الصيدليات ومحلات العنايه بالبشره ويوجد سوبر ماركت وكذلك توجد مكاتب للسياح وكذلك مكاتب تاجير السيارات وقريب من الميدان
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
فندق مريح،موقع جيد، نظافة الغرف ودورات المياه ، السرعه في التجاوب والرد على الاتصالات، تعاون الموظفين، اخذ المتطلبات أثناء الحجز بعين الاعتبار، مما يسهل على الضيف الوصول بكل أريحيه ، التواصل باللغه الانجليزيه وبعض الذين يتحدثون باللغه العربيه يسهل على النزيل كيفية التواصل ، علما بان الكثير من الفنادق تفتقر للغة التواصل
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
فندق ممتاز الموظفين جميعا بدون استثناء كانوا جدا رائعون
النظافه ممتازه خدمات الغرف والتنظيف ممتازه جدا وجبه الإفطار متنوعه وممتازه
انصح اي شخص أو عائله بتجربه فندق جراند حياه
اتمنى لاداره الفندق والعاملين مزيد من التقدم والنجاح
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
نظافة الفندق وتعاون الموظفين ممتاز جدا.. موقع الفندق قريب جدا من معالم اسطنبول ، الخدمة ممتازة جدا انصح بزيارة الفندق سياحة او عمل فهو من افضل الفنادق في اسطنبول والسعر احيانا متوسط واحيانا مرتفع حسب التوقيت
Dear valued guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind Regards
General Manager
