Dear Med,

I am really grateful to hear that we provided you a memorable stay experience in our hotel and we could be able to fulfill your needs with a smiley service.
I would especially like to thank you for your lovely feedback about İlayda and Mehmet from Lobby Lounge team and their warm and hospitable service as well.
Looking forward to welcoming you back whenever your travels bring you to Istanbul.

Best Regards,
Uğur Talayhan
General Manager

Dear Fawaz,
We very much appreciate your comments regarding your stay at the Swissotel The Bosphorus, Istanbul. It is always a pleasure to receive positive feedback.
I will share your comments with our reception and Café Swiss team while adding my own appreciation to Ayberk for his heartfelt service.
Thank you again for wonderful comments which were serve as an encouragement to all of our staff as we strive to continuously improve the quality of services.
We look forward to welcoming you back in our hotel.

Best Regards,
Uğur Talayhan
General Manager

Dear Noha,
Thank you for taking the time to share the details of your experience. We are honored to host you on your vacation and hear about your nice compliments for Gözde Öztürk from reception, who provided you a heartfelt service. I have already passed your kind compliments while adding my own appreciation to Gözde.
Thank you again for your wonderful comments about each department of our hotel, especially Room Service, Café Swiss. It is also great to read that you had the opportunity to visit our award-wining Pürovel SPA & Sport that offers luxurious holistic spa treatments.
Your positive impressions are very important for us. I look forward to welcoming you back again soon, in the meanwhile remain with our best wishes.

Ugur Talayhan
General Manager