Dear Valued Guest 09124485923,

Thank you for taking the time to share your review regarding your recent stay with us.

Our mission is to always offer the finest in services and We are extremely sorry for letting you down.
In light of your comment for the impression of our team members' service particularly with the attitude provided,We are again sorry to hear that we have failed to make you feel as a valued guest .In order to discussing this matter with the related team members and their Head of Department to prevent any re-occurrence, if your time permits we would be happy if you could share some more details with us.


We truly hope to have the chance to welcome you back , assuring our best service and attention which would turn your recent experience around .

Kindest regards ,

Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus

Dear Valued Guest Sama001974,

First of all We want to thank you for your loyalty to Hilton Istanbul Bosphorus and for taking your time to review your last stay.

Thank you also for your special recognition in regards to the helpfulness and kindness of our team members, it seems that the friendly atmosphere has always made you feel welcomed.

We place great value in your custom, and your continued relationship with Hilton Istanbul Bosphorus; and we would be very happy to welcome you back for all the good reasons.

Sincerely,

Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus

Dear Valued Guest 716mohammeda,

Thank you for taking a moment to share your experience.

We are glad you were pleased with our service and had a comfortable stay.

Your satisfaction is very important to us, and we try hard to make sure all our guests have a rewarding experience at our hotel.

We look forward to welcoming you back to our hotel in the not too distant future.

Sincerely,

Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus