Dear Ciragan Guest,
First of all thank you very much for your TripAdvisor comment and appreciate for taking the time to share your positive and kind feedback following your recent visit.
It was a true pleasure for us to read your thoughtful review and we are glad to hear that we were able to meet your expectations especially with our location, view, service, staff and the kids’ playground.
On the other hand, as we value every single experience and opinion of our valuable guests, we would like to discuss your additional feedbacks in detail if you kindly contact me directly at (ralph.radtke@kempinski.com), referring to this review in the email title.
Together with my team, I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Ciragan Palace Kempinski Istanbul.
Yours sincerely,