Dear Guest,

First of all I would like to thank you for having chosen the Conrad for your recent stay.

Thank you for taking the time out to share your feedback. It always saddens me to hear such feedback as this is far from the image that we like to portray to guests like yourself. I am sincerely sorry to hear that your stay with us did not uphold to the Conrad standards and excellence we strive to deliver consistently. Your elaborate feedback will be extremely valuable as it provides us with an opportunity to assess and improve our service at every level.

Despite this recent experience, I sincerely hope that we will have another occasion to welcome you back with us again on a future trip to Istanbul.

I remain at your disposal for any further assistance you may require.

Kind regards,
Daniele Fabbri
Hotel Manager

Dear Guest,

Thank you very much for this candid feedback and for your custom.
I thank you once more for choosing the Conrad for your stays in Istanbul and remain at your disposal for any assistance you may require in the future.

Kind Regards,

Daniele Fabbri
Hotel Manager