Dear Ali A,

Thank you for taking the time to share your feedback your recent experience with us.

We appreciated your positive comments very much, which has been shared with our department heads.

I hope to have the pleasure of welcoming you back to Conrad Istanbul Bosphorus in the not so distant future.

With kindest regards,

Andreas Jersabeck

General Manager

Dear 567bandara,

Thank you very much for your kind words about our hotel and our team members. I am delighted to hear you had such great at Conrad Istanbul Bosphorus. Please note that your comment about pool area has shared with related department.

We will be looking forward to welcoming you back in the near future.
Best Regards,
Andreas Jersabeck
General Manager

Dear reem_hafiz,

Thank you for choosing Conrad Istanbul Bosphorus.

Our aim is to provide our guests with memorable experiences and we wish to apologize for any shortcomings you encountered on your stay. Please be assured that this is not indicative of our usual standards.
We as a hotel definitely had no intention of making any guest’s stay disappointing and will review all the facts with the staff involved to correct whatever is necessary to prevent issues from the same nature to occur again.

Thank you once again for the time you took to share your experience on facebook and we hope to welcome you back to Conrad Istanbul Bosphorus in the near future and be able to restore your faith.

Best regards,

Andreas Jersabeck

General Manager