Dear Mrs Maryam,
Thank you for your positive feedback.
We are, nevertheless, pleased that you had an enjoyable stay with us and are delighted that you found our hotel to be in an ideal location for your trip.
Moreover, we are thrilled to read your compliments about our team as we strive to provide our guests with caring and personalized service. We place great value on our personnel being guest-orientated and welcoming at all times.
We look forward to welcoming you back on a future occasion.
Best regards,
Nova Plaza Crystal Hotel Team, Guest Relation Kübra