Dear Mrs. Aisha Ghur,
Thank you for taking the time to share your impressions with us regarding your experience at LaresPark Hotel.
I was really pleased to read your detailed review about our high end fully equipped rooms, but also saddened to hear about the issues regarding the bathroom. Allow me to apologize for the shortcoming you experienced and I would like to reassure you that I have already addressed your comments with the related department heads.
Nevertheless it is great to hear that despite these small glitches you were able to enjoy your time in hotel with us and I trust your feedback will assist our team in raising our high standards and levels of service.
We look forward to the next opportunity to welcome you back at which we will spare no effort in providing you with the perfect visit.
Front Office Manager