وجميل ونظيف ومرتب وفخم رغم انه قديم
بس نظافه وسعه غرف وطاقم محترم
وفي منطقه ليفنت الراقيه وتحتك اسواق والمترو
وجنبك كل شي
صراحه خمس نجوم بحق وحقيقه
المنطقه كلها اسواق كبيره وفي المحلات المفتوحه
انا اخذت بدون فطور
وجبه الافطار 65 ليره
Dear Guest,
Thank you for your comments which are really helpful for our entire team and encourage us to improve our services.
We are glad to learn that you have enjoyed the time spent with us during your stay.
We are also happy to understand that you have enjoyed our convenient location at the center of the city, within close proximity to all major attractions. We are walking distance to Metro, most of the people prefers the convenience of underground transportation.
With our sincere wishes to see you again at Movenpick Hotel Istanbul as our team members will be dedicated to ensure your comfort and well-being once again.
Best Regards,
الفندق هادئ والطعام جيد والبوفيه جيد والفندق مستواه جيد وقريب من سفير مول ومطاعم ومقاهي. وقريب من منطقه شيشلي وقرب مول جواهر والموظفين متعاونين في الخدمه والغرفه رائعه
لكن فقط ملاحظه علي الفندق ان الاثاث قديم نوعا ما وليس من الاثاث الراقي والرائع لكن الآثاث الوانه مزعجه وهذا وجه نظري الشخصيه ربما الألوان لم تعجبني ربما تعجب نزلاء اخرين
وسعر الفندق جيد بالنسبه لفندق خمس نجوم
عند زياره اسطنبول سوف اعودلفندق موفنبيك لانه فندق هادئ
والموظفين متعاونين جدا
Dear Valued Guest,
First of all, we would like to thank you for taking the time to express your concerns about your stay at our hotel on Tripadvisor. We are glad to know that you enjoyed your stay
We strive to deliver excellent guest service. Therefore your feedback is highly appreciated.
In this sense, we value your thoughts and ideas and they are perceived, as the best instrument for improvement. We definitely will take your suggestions in consideration related to furnitures.
We hope to have the opportunity to welcome you back at Mövenpick Hotel İstanbul.
Sincerely,
كان لدي طلب لغرفة بسرير فردي كبير ووضعت هذا الطلب في ملاحظه عند الحجز قبل وصولي ولكن لم تهتم ادارة الفندق بذالك وعند وصولي لم اجد شخص حريص لرضائي ولم يقدموا لي العذر المنايب غير الغرف جميعها شاغره علما باني حجزي كان لمدة ثلاث ليالي وبسطاعتهم اجاد لي غرفه في اي وقت اذا كان هناك حرص لرضائي لكن الاستقبال كان تعاملهم سي جدا
Dear Guest,
Thank you for taking the time to express your concerns about your stay on Tripadvisor at our hotel.
The Movenpick Istanbul is well known for our customer care, service, and satisfaction. We are very sorry to hear of the disappointing experience you had related your room. When I checked your reservation, your bad type was twin bed and there was not a note related your bed type request. On your check in date unfortunately we did not have any king size bad available, therefore we could not offer it to you.
We hope that this experience has not spoiled your image of our fine hotel. We appreciate your continued patronage and we would honor the opportunity to service you again in the future. Please contact us directly related your request, we will do our best for you.
Kind Regards,
الفندق يقع في منطقة ليفينت 4 . على بعد امتار من مول السفير خلفه محطة المترو . وقريب من المولات في منطقة ليفينت ككانيون وغيره . المنطقة راقية وهادئة اطلالة الفندق جميلة الفطور ممتاز والغرف نظيفة كنظام فنادق موفنبيك بكل دول العالم . جميل لمن يبحث عن الرقي والهدوء . بالنسبه للمسافه فهو بعيد عن المركز .
Dear Valued Guest,
Great that you have shared your feedback with us and the TripAdvisor community. Many thanks for your recommendation.
It is a pleasure that you highlighted our friendly and helpful staff as well as the restaurant with delicious and variety of food and professional service.
We will look forward to welcoming you back again soon and wish you all the best in the meantime.
Kind regards,
Bozkurt Atabek
General Manager
الفندق جميل الموقع بعيد عن الأماكن السياحية لكن يوجد بعض المولات القريبة و المطاعم و محطة مترو على بعد اقل من ١٠٠ متر
اقامتي كانت ليلة واحدة لكن شعرت بحفاوة الاستقبال و بلطف الموظفين و حسن تعاملهم و استقبالهم للنزيل
Dear Valued Guest,
Firstly we would like to thank you very much for your great comment and your stay with us at the Mövenpick Hotel İstanbul.
We are happy to read that you enjoyed of our hotel for your trips. Many thanks that you gave us those positive comments and that you recommend us to other guests on TripAdvisor.
We will look forward to welcoming you back again soon.
Kind regards,
Bozkurt Atabek
General Manager
