Dear Guest,

Thank you for reviewing your recent stay in our Barceló Istanbul and for the nice comments. We also appreciate your feedbacks about the hotel not having a swimming pool and at the same time we would like to transmit you that this facility is not announced on ours nor any of our partners’ websites or brochures. However we are proud to offer our guests an amazing 1.200 sq meters Wellness & Fitness Centre on the 11th and the 12th floor with stunning views to Istanbul and facilities such as 2 Turkish Hamam, 1 Romam Hamam, 2 outdoor bathtubs, saunas, steam baths, etc.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Sincerely,

Barceló Istanbul Team

Dear Guest,

We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons.

Best Regards,
The Barceló Istanbul Team

Dear Guest,
We would like to thank you for your preference in selecting our Barceló Istanbul hotel for your recent stay in Istanbul.
Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management.
Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serve you again and to have the opportunity to exceed your expectations in a not too distant future.

Sincerely,

Barceló Istanbul Team