Dear Guest,
We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement.
I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We hope to see you soon so we may welcome you with our best smile and make you feel at home.
Sincerely,
The Barceló Istanbul Team