Dear Sir/Madam,

Thank you so much for taking the time to review your recent stay at Shangri-La Bosphorus, Istanbul!

It is a pleasure to read how much you enjoyed your time in residence with us, and I am thrilled to hear that you chose our hotel.

I will certainly pass on your gratitude to Nabiha and our team for the fantastic job they did assisting you with your proposal and giving you such a memorable experience.

I trust they will be delighted to see their hard work praised online.

Thank you again for your great feedback and I look forward to welcoming you back very soon!

Yours Sincerely,
General Manager
Reto Klauser

Dear Sir/Madam,

What a glowing review!

I am so glad you had such a great experience at Shangri-La Bosphorus, Istanbul and truly honored for your kind words about your stay, our facilities, and our service.

You have left us all humbled and I would like to personally thank you for your acknowledgement.

I will certainly ensure that Emrecan, and all the other colleagues you have recognized in your review, are also thanked for their service behavior and hospitality skills.

Thank you again for taking the time to review your recent stay, and I do hope we will have the pleasure of welcoming you back very soon.

Yours Sincerely,
General Manager
Reto Klauser