Dear E7sass ,
Many thanks for having chosen the Hilton Istanbul Bomonti Hotel & Conference Center for your recent stay.
I was pleased to read you were satisfied with your overall stay. It concerned me, however, to read there were also some challenging aspects. We have carefully analysed your feedback and taken on board your suggestions for improvement.
We look forward to be able to welcome you back to our hotel soon and show you our usual high level of service in all areas.
Many thanks & best regards,
Bulent Tarlan
General Manager