She is very good person and helpful والله ميه بالميه ، تعامل ممتاز جداً عند اللقاء وعند المغادره . اللوبي جداً جميل والمنظمين تعامل جيد وموقع الفندق موقع جداً ممتاز ، وبالنسبه للروم سيرفس جميل جداً ، انا اتمنى ان ازور هذا الفندق مجدداً
Dear 245mubaraka,
Thank you very much for staying at the Hilton Istanbul Bomonti Hotel & Conference Center and for complimenting us on TripAdvisor.
I was delighted to read you found our hotel satisfactory in so many aspects and hope to be able to welcome you back soon.
With kind regards,
Bulent Tarlan
General Manager
الموظفه كانت رائعه جدا لقد ساعدتنا في الكثير مثل تعديل الغرفه والابقريد والغرفه كانت جميله جداً وكانت طوال اليوم تتصل لكي تتاكد اننا لانحتاج شيئًا وان كل على مايرام انها موظفه مثاليه مبتسمه دائما مجتهده تحاول المساعده على قدر الامكان
Dear badeta2021,
Thank you for taking the time to share the details of your experience.
I will surely pass your kind compliments while adding my own appreciation to Aysel for her heartfelt service.
Thank you again for your wonderful comments which are really helpful for the entire Hilton Bomonti team and encourage us to improve our services. Looking forward to welcoming you back soon.
Best Regards,
Bulent Tarlan
General Manager
فندق يقع في منطقة شيشلي قريب من مول جواهر وقريب من البوسفور وقريب من تقسيم وشارع عثمان بيه وشارع نيشان تاشا الغرف العالية جميلة ترى فيها اسطنبول من الأعلى أسعاره مناسبة بعض الشيئ فطوره جميل كانت تجربة جميلة الغرف واسعة والخدمة جيدة جلست فيه ثلاث ايام
Dear mastering-travel
Thank you for having chosen our hotel for your stay in Istanbul. Your positive review is much appreciated.
We look forward to welcoming you back to the Hilton Istanbul Bomonti Hotel & Conference Center.
With kind regards,
Bulent Tarlan
General Manager
لقد استمعت جداً بالفندق وسوف أكرر زيارتي في كل مرة وكان طاقم الاستقبال لبق للغاية وبالخصوص Anastasia
ومن ناحية الاهتمام والأكل جداً راقي وأنصح بكل من يزور هذه المدينة الرائعة بأن يسكن في هذا الفندق المريح جداً من ناحية كل الخدمات
Dear malaki313,
Many thanks for placing your enthusiastic review of our property. I was delighted to hear you had much enjoyed our hotel and we managed to meet your expectations in so many aspects. Such feedback is most motivating for us.
It would be our pleasure if we could welcome you back to the Hilton Istanbul Bomonti Hotel & Conference Center in the not too distant future.
Best regards,
Bulent Tarlan
General Manager
صعوبة في التواصل، لا يفقهون اي لغة غير التركية، ولا حتى يحاولون ذلك، بركة السباحة صغيرة جدا لا تتسع لعدد كبير في وقت واحد ، حجوزات المنتج الصحي بعيدة جدا، صعوبة في ايجاد حجوزات ، الطعام اعطيه ٣/١٠ , الغرف نظيفة، عاملات الغرف لطيفات .
Dear Waffa_travi,
Thank you for taking time to write your experience regarding your as stay.
As a valued Hilton guest, your feedback is incredibly valuable to us, as it best evaluates our products and services offering. Ultimately, you serve as the best quality auditor and therefore these comments such as yours are the best tool for us not only to maintain but further improve our quality and service.
We sincerely apologize for the inconveniences caused to you. Our aim is always meet and even exceed the expectations of our guests but unfortunately we missed that chance this time. Please be sure that we have taken immediate action related to resolve the problems correctly on time. And also your comments will again be highlighted during departmental trainings, feedback sessions. Thank you again for pointing out these issues to us as it is thru comments like this that we can improve our services.
If you need any request or assistance regarding your past or future reservations, please do not hesitate to contact with us.
We sincerely hope to host you again in the near future with the service you worth to.
Best Regards,
Bulent Tarlan
General Manager
