Dear Guest,

First, we would like to thank you on behalf of Elite World Business for your recent stay with us.

We do appreciate the comments and the assesment of our guests to improve our service. Your comment and assesment on tripadvisor website is so valuable for us to help our departments to reach perfection.

As we tried to reach you but could find it out any record with your stay here or your accommodation register on our hotel system under your comment’s nick name which you mentioned, thus we would like to hear from you and get in touch in person to discuss the misfortuned situations you have been through during your stay and please note that we are so very glad to make it up for you in Elite World Business Hotel for your next visit.

I would like to inform you that, the problems you have had with our staff have been informed to our management and the necessary procedures have been made.

For your next booking, please contact with guest relations department before your arrival for all kind of requests via guestrelationsbusiness@eliteworldhotel.com.tr or by dialing +90 212 411 46 46 any time, any day. We are going to be very glad to make your requests ready before you arrive as much as we can.

If you would like to update your valuable comment and the assesment you made, could you please contact with Guest Relation desk as demanding your comment and the assesment to be changed. They will be glad to assist you as soon as possible.
If you do need any further assistance, please do not hesitate to get in touch with me in person.

We hope to see you back in Elite World Business Hotel again.

Best Regards,

Adem Armusen

General Manager

Dear Guest,

Thank you for your feedback! We're delighted to see that you enjoyed your stay with us, and found our location and facilities useful and convenient for your needs.

We appreciate your loyalty to our Brand, and hope to personally welcome you back to our Hotel on your next visit to İstanbul!

Kind regards,
General Manager

Dear Guest,

First of all we would like to thank you for choosing Elite World Business Hotel,

We are improving our service quality with the ideas of our valued guests.We would like to inform you that all the details in your comment have been shared with the relevant department managers.

Thank you for commenting and rating us.

Best Regards
Özkan YILMAZ
Guest Relations Manager