Dear valuable guest ,
We thank you very much for taking your time and commenting on our Hotel and our team after your visit to Biz Cevahir Hotel Istanbul.
Receiving your note combining positive but also negative remarks gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and Turkish hospitality. In the same time, it showed us what has to be improved and rechecked. We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you the same and further improved quality and hospitality to make your stay a memorable one.
Best regards ,
Arzu Durukan / Front Office Manager