Dear Ais102023,
Please accept our most sincere apologies for having dissappointed you during your recent stay with us at Radisson Blu Bosphorus Hotel Istanbul.
Your feedback is very much appreciated, as constructive criticism from our valued guests helps us improve ourselves.
We look forward to welcoming you back and to having another chance to show you that your experience was a one off incident and that we can, indeed, do better!
Kind regards,
Fikret Yuksel
General Manager