الموقع في شارع صعب تلاقي التاكسي من دون ما تطلب
اليوتيرن بعيد عن الفندق
لايوجد شي تروحه مشي اي مشوار يحتاج لك تاكسي
الموية الحارة في الفندق كلها صدا سحتاج الى تنظيف السخانات
الغرفة صغيرة ولا يوجد فيها اي اطلالة
الفطور نوعا ما مقبول
صورة الموية المصدية مرفقة.
location is too far from every where and there is no taxi unless u order, warm water is too rusty to take a shower, heaters need to clean, room is so small and no city view,
breakfast is okay.
rusty water is attached.
Dear حقه ثلاثة نجوم لا اكثر ,
First and foremost, We thank you for choosing us to stay for your recent visit to Istanbul.
We value all your feedbacks as they guide us, motivate and give us the opportunity to improve our service quality. We are very sorry for the inconvenience that you had during your visit. We had our meetings with the related department heads and will make sure your feedbacks are considered.
We provide shuttle services three times a day from our hotel to Taksim & Eminönü district and back to the hotel. We will make sure you use our shuttle services on your next visit.
We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.
Warm regards,
Ahmet Arslan
General Manager
الفندق نظيف جدا اجراءات الدخول والخروج سريعه الطاقم مبتسم الغرف المطلة ع البحر ببلكونة (شرفة) في الدور السابع فقط لايوجد فيه سلبيات (وجهة نظري الشخصية)
شكر خاص للاخ محمد الفاتح المسؤول عن المكتب السياحي
شكر خاص لموظف الاستقبال اونش
Dear Abu Hussian,
We thank you for choosing us to stay for your recent visit to Istanbul. Thank you for taking the time to share your feedbacks. We are glad that you enjoyed your stay. We hope to welcome you back to our Hotel in the near future again.
Warm regards,
Ahmet Arslan
General Manager
i want to thankes mr.sarhan fateh.he is very nice and he help me.the hotel is very clene.كذلك اشكر الاستاذ فاتح حيث انه قام بخدمتي وتسهيل اجراءاتي...والفندق نظيف وراقي وموقعه في مكان هادي...لكن لو انهم يخفضوا الموسيقى الصاخبه في الاستقبال او يمنعوها....وشكرا لكم
Dear Nasser A,
Thank you very much for choosing Mövenpick Hotel Istanbul Golden Horn for your recent stay in Istanbul. We are more than delighted that you enjoyed your stay and we would like to thank you for your kind comments about our hotel. We hope to welcome you back to our hotel for your future trips to Istanbul.
Best regards,
Ahmet ARSLAN
General Manager
هذا كان افضل فندق خلال زيارتي لتركيا والمطعم على السطح كانت اطلالته لا تنسى .. لكنني نسيتها ونسيت كل شيء استمتعت به خلال هذه الاجازة بسبب حادثة تحرش جنسي خلال اخر اقامة لي في تركيا في فندق ماريجولد ثيرمال اند سبا في بورصة من قبل أحد موظفيهم.. اخترت ذلك الفندق بناء على تقييمه المرتفع على تريب أدفايزر وقد لاحظت تعليقات ضيوف اخرين قالوا بأنه مبالغ في تقييمه، ونظرا لخبرتي السيئة جدا معه اعتبر تقييمه المرتفع يطعن في مصداقية موقع تريب أدفايزر
Dear Valuable Guest,
First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Mövenpick Hotel Istanbul, Golden Horn and and state our happiness for your kind interest shown. We are very pleased to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your kind experience regarding our beautiful property. On the other hand, we are deeply sorry to hear that you experienced such an incident during your stay in Turkey.
We would be more than happy to welcome you back to our hotel in near future which we will certainly see and use as a chance to provide you with an overall developed and improved service, quality and Turkish hospitality. .
Kindest Regards, Ahmet Arslan / General Manager
الفندق ممتاز اجمالا والموظفين ودودين خاصة السيدة سيبيل.خدمة الغرف ممتازة العاملة كردية البيرق جدا مخلصة امت بالنسبة للموظف مارت لم اقابا اسوء منه طوال رحلاتي تلى اسطنبول للاسف.المرافق جنيلة جدا النظافة اهم شي كانت ممتازة .بالنسبة للمطعم لاباس به ولاكن الطاقم ممتازين اما بالنسبة للافطار فهو لايتناسب مع سمعة الموفنبيك
Dear Valuable Guest,
Thank you very much for your kind comments for our hotel. Your overall satisfaction is what we aim for as a hotel and as a whole team that stands behind it. Therefore, we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further. We would be more than happy to welcome you back to our hotel in near future.
Kind regards,
Ahmet ARSLAN / General Manager
