Dear sarabL2433CP,
Warm greetings from Crowne Plaza İstanbul Florya. Thank you for choosing to stay in our hotel as well as sharing your precious review with us. Guest satisfaction is our major priority and we ensure that we strictly respect our standards aiming a great stay. Please let me kindly share with you that team members of our hotel try to supply the best service and show their sincere hospitality. Thank you for your feedbacks, definitely we will review our training plans again. Once again, thank you for being our guest and looking forward to welcoming you to our hotel when your travel plans bring you back to İstanbul. Sincerely yours,
Begüm Girgin
Guest Experience Director