Hello nawafalshareef,

Thank you for sharing your feedback!

I am happy to read you liked the location of W Amman and the general design yet we do apologize that we have failed to deliver in other areas, please rest assure that this is certainly not our usual guest experiences and certainly not a reflection of the high standards of service we provide at W Amman. I have passed on your comments to concerned departments .

We do hope this will not affect any potential future stays with us and look forward to welcoming you back.

All the best,
Luma Massoud
Whatever/Whenever Manager
luma.massoud@whotels.com

Hello aboooooood,

WOW, what an outstanding review! I cannot thank you enough for sharing your experience with us.

I am delighted to learn about your wonderful experience with us and that the W team took great care of you especially Rani. I am very glad to hear that you enjoyed it all.

We certainly hope to welcome you back again very soon for another true and memorable W Amman experience.

All the best,
Luma Massoud |
Whatever/Whenever Manager
Luma.massoud@whotelsworldwide.com

Hello Fsgaffari ,

I would like to thank you for sharing your wonderful review at TripAdvisor!

I am thrilled to learn that you enjoyed our location as well as the services at Wet Deck! Also it is great to hear that you were well taken care by the team especially Rani as they strive to ensure each guest enjoys a fabulous W Amman experience.

It would be amazing to welcome you back again soon for another memorable experience.

All the best,
Luma Massoud
Whatever/Whenever Manager
Luma.massoud@whotelsworldwide.com