Dear Mrs. Noura,
Thank you very much for having taken the time to share your experience about your recent stay with us.
It is just with your open and constructive feedback, that we can improve our services and fulfill our promises.
Just to mention that the internet access was not blocked or being disabled but because you have checked out from one of your rooms and you were trying to access the internet with a wrong room number, and you have only mentioned this issue at your check out.
With best regards
Nizam Bou Antoun
General Manager