Dear RrrAqeeel,
Thank you very much for taking the time to share your valuable feedback about your recent stay with us. We are sorry to hear about your unpleasant experience, and truly apologize for the inconvenience. We always value the opportunity to further enhance our product and services, and would very much hope to have the pleasure of welcoming you back and meeting all your expectations.
Kind regards,
Imad Zaboura
General Manager