إقامة جيدة و تعامل رائع كالعادة شكر خاص للموظفين ربيع و هيا على حسن التعامل والاستقبال الغير مستغرب بعد تجارب سابقة كثيرة وأتمنى تفعيل العضوية المميزة للأشخاص الذين يرتادون الفندق بكثرة على رقم الجواز ومكافئتهم بعروض خاصة وتقبلوا فائق احترامي وتقديري المزيد
InterContinental
Booking.com
Hotels.com
من أسواء فنادق روتانا على مستوى العالم و نظافة الغرفة و الحمامات بالذات سيئة جدا ، موقع الغرفة مزعج جدا ولا يمكن النوم مساء من الازعاج واصوات السيارات، ممرات الغرف ذات رائحة كريهه ، أحد المصاعد مقفل وهذا ينافي شروط السلامة، كانت إقامة سيئة
Dear 137turkia,
Thank you very much for your review of your recent stay at The Boulevard Arjaan by Rotana. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments as our main priority is to be able to offer a very well-maintained and comfortable atmosphere.
we do extend our apologies regarding the unpleasant experience you had as this level of service is certainly not acceptable and does not represent Rotana standards and will be addressed to the concerned department.
We hope that we can convince you to change your mind about another visit to our hotel to give us a chance to turn your experience around. It would be such a pleasure to welcome you.
With much appreciation,
Imad Zaboura
General Manager
مستوى النظافه سيئ وغير صحيه
ودخلت زجاجه في رجلي لعدم التنظيف الجيد
والتكيف غير صحي ينبعث منها غبار وبكتيريا
نتمنى لهذا الفندق ذو الموقع الممتاز وهوه معلم من معالم الاردن ان يهتم فيه بشكل يليق بالخمس نجوم وشكرا
Dear yasera700,
Thank you very much for taking the time to share your valuable feedback about your recent stay with us.
We do apologies for the shortfalls you have experienced in our service, we took your note for further discuss with our management team and will take the necessary actions. hoping that your future stays would exceed your expectations.
Please accept our sincerest apologies and we hope that you would give us the chance to welcome you back and be at your service.
Imad Zaboura
General Manager
إقامة سريعة وممتعة واستمتع الأطفال ببركة السباحة رغم صغر حجمها وكان الموقع رائع وذلك بالقرب من مجمع العبدلي ممشى البوليفارد، الفطور كان موقعه فريد واجواءه جميله ولكن يفتقر طاقم المطعم للخبرة والسرعة في تلبية الطلبات او الإهتمام بالزبون
Dear R7155KRkhaleda,
Thank you very much for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your wonderful comments about your recent stay, we are glad that you enjoyed our services and the unique location of the hotel.
We will take yournotes into consideration as we always value the opportunity to further enhance our product and services, and would very much hope to have the pleasure of welcoming you back and meeting all your expectations.
Imad Zaboura
General Manager
موقع رائع وخدمات رائعه وجوده رائعه وموقع الفندق والعاملين بالفندق قمه في الاخلاق والتعامل وقرب الفندق من الاماكن وكبر الغرف صراحه انصح كل شخص بهذا الفندق لاطلالة الفندق الرائعه وقربه من الاسواق ورائع بمعنى الكلمه
Dear 870eida,
Thank you so much for your stay at the Boulevard Arjaan by Rotana and for sharing your wonderful comments. It gives us great pleasure and a true sense of pride to know that our hotel has met all your expectations with its comfortable room, outstanding room service, and the convenient location in the new downtown Abdali area. We truly value your kind acknowledgement of our super friendly staff, and sincerely thank you on their behalf. It was a great source of delight for us to have offered you a memorable stay.
looking forward to welcoming you back in the near future.
Yours sincerely,
Imad Zaboura
General Manager
تجربة رائعه ومثيرة التعامل راقي جداً من الاستقبال حتى خدمة الغرف طاقم بشوش ومتعاون موقع الفندق راقي امامه مول فيه كل ما تحتاج والمقاهي والمطاعم حول الفندق جميلةةة جداً شكراً لوجود امثالكم اعزائي العاملين
Dear aaa_assaggaf,
Please accept our thanks and appreciations for taking the time for writing this positive review about your recent stay at The Boulevard Arjaan by Rotana.
We are very happy to know that you enjoyed your stay and found the hotel location extraordinary. On behalf of the team we would like to thank you again and we look forward to welcoming you again!
Kind regards,
Imad Zaboura
General Manager
