Dear Ali B,
We truly appreciate your feedback about your recent stay at The Boulevard Arjaan by Rotana.
While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We do apologies for the shortfalls you have experienced in our service as this is not a true reflection of the standards we wish to impart to our guests.
Kindly note that we took your comments and notes into considerations, and the necessary corrective actions will be taken.
We do hope that you will give us another chance to prove ourselves in providing you a truly treasured experience.

Kind regards,
Imad Zaboura

Dear mohammadaF4515RH,
Thank you so much for taking the time to share your kind comments about your recent stay with us, we are so delighted to hear that our staff were very attentive, helpful and outstanding, and that we were able to provide you with the level of service that you come to expect from Rotana hotels.
We look forward to having the pleasure of welcoming you back.
Best regards,
Imad Zaboura
General Manager

Dear 586talalm,
Many thanks for your valuable comments regarding your stay at The Boulevard Arjaan by Rotana, we truly appreciate your positive feedback about our spacious and comfortable room.
While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We do apologies for the shortfalls you have experienced in our service and we hope to be able to make up for them in the future as this is not a true reflection of the standards we wish to impart to our guests.
We do hope that you will give us another chance to prove ourselves in providing you a truly treasured experience.

Kind regards,
Imad Zaboura
General Manager