الخدمة في المرافق سيئة عمت اللامبالاه العاملين والندل في المطاعم التابعه للفندق، الغرف كانت ارضيتها متسخه وكفائة التدفئة متدنية.في المطاعم كانت الاحترافيه مفقودة فكيف تقدم الاطباق والمشروبات بدون كؤوس او ملاعق، وكيف لا يتم تقديم سلة الخبز كما هو معمول به بالمطاعم الاوربيه الراقيه.، علاوه على عدم توفر قوائم طعام باللغه العربية، خدمة الحقائب سيئه وعند طلبها لا تتوفر ولم اجدهم الا بالحضور والمغادرة فقط.
Dear mohammedaD7043OV,
Please allow me first to thank you for taking the time to review your recent stay at The Boulevard Arjaan by Rotana.
We are sorry to hear about your unpleasant experience and we assure you that every comment is taken very seriously. Consequently, your comments have been forwarded to my management team and we will conducted a full internal investigation followed by immediate action to prevent reoccurrence in the future.
Please accept our apologies for all the inconvenience you have had, hoping that our services and facilities will exceed your expectations in your future stays.
Kind regards,
Imad Zaboura
اقامه ممتازه وخدمه راقيه جداا اشكر جميع العاملين في الفندق وسرعه تجاوبهم واسلوبهم الراقي في التعامل مع النزلاء لم تواجنا اي صعوبات خلال اقامتنا داخل الفندق ولكم مني جزيل الشكر على الخدمات المقدمه من قبلكم
Dear Maps11502277270,
Thank you so much for choosing The Boulevard Arjaan by Rotana for your stay and for your kind words. I'm very happy to know your stay with us was smooth and enjoyable and we hope to have the pleasure in welcoming you back in the near future.
Sincerely,
Imad Zaboura
General Manager
كانت تجربه رائعه في الاقامة بهذا الفندق المميز والخدمات المقدمة فيه بصراحه واحد من افخم الفنادق الموجوده في عمان الاردن والإقامة في هذا الفندق كانت تجربة رائعة، والغرف كانت نظيفة و الموظفين ودودين و الطعام لذيذ. المرافق سهل الوصول اليها و الاستجابة للطلبات كانت سريعة.
Dear dayer14,
Thank you for staying at The Boulevard Arjaan by Rotana and for leaving your much appreciated feedback.
We are humbled by your kind words and compliments on our attentive colleagues, cleanliness level, delicious food and the unique location of the hotel. We have passed your comments to our team and they are all happy to know that they have exceeded your expectations.
The comfort and happiness of our guests are our number one priorities; therefore, we are honored that we were able to accommodate and meet your requests and needs.
Thank you once again for your kind feedback. We certainly look forward to welcoming you back in the near future.
Warmest regards,
Imad Zaboura
General Manager
مكان اقامه جميل ومتوفر حميع الخدمات قريبه مقاهي ومطاعم ومول والخدمات جيده النظافة للغرف ممتازه المكان هادىء جدا دائم الجميع متجاوب من موظفين استقبال او خدمات الغرف الناحية الأمنية ممتاز وموقع السكن ممتاز
Dear GoPlaces13637181063,
Thank you for staying at The Boulevard Arjaan by Rotana and for leaving your much appreciated feedback.
We are humbled by your kind words and compliments on our attentive colleagues, cleanliness level, and the unique location of the hotel. We have passed your comments to our team and they are all happy to know that they have exceeded your expectations.
The comfort and happiness of our guests are our number one priorities; therefore, we are honored that we were able to accommodate and meet your requests and needs.
Thank you once again for your kind feedback. We certainly look forward to welcoming you back in the near future.
Warmest regards,
Imad Zaboura
General Manager
بصراحة الفندق من اجمل الفنادق للراحة النفسية والخدمات المميزة التي يقدمها للسائح واتمنى لكم التوفيق ملاحظة بسيطة بالنسبة لنظافة الغرف ويرجى التكيز على النظافة كسمعة للفندق واتمنى ان تكون لي زيارة ثانية للفندق الجميل والمتميز
Dear Safari31279556414,
Please accept our deep appreciation for taking the time to share your valuable feedback about your recent stay with us. We are very sorry to learn about your dissatisfaction in regards to the cleanliness level, we would like to sincerely apologize for not meeting your expectations, assuring you that you suggestion will be take into consideration, so we can exceed your expectations in your next stay with us.
Looking forward to welcome you again.
Imad Zaboura
General Manager
