قد كان المكان وفريق العمل والبيئة المحيطة ممتازة جداً ولكن أتمنى منكم الإهتمام بعزل الصوت والمحيط الخارجي داخل الغرف حيث كانت فترة إقامتي موافقة لقرب أعياد رأس السنة فكانت أصوات الموسيقى صاخبة بالخارج حتى وقت متأخر من الليل الأمر الذي سبب صعوبة في النوم.
Dear, Sightsee62795507022,
Thank you so much for writing this review about your recent stay at The Boulevard Arjaan by Rotana.
we are so delighted to hear that our colleagues were helpful and outstanding, and that we were able to provide you with the level of service that you come to expect from Rotana hotels.
We are sorry to learn your dissatisfaction of the noisy area around the hotel and that our windows would not totally prevent the sounds as the local night life is indeed vibrant, especially on weekends, which is part of what attracts many of our guest.
kindly note that we do offer quieter rooms that can be reserved upon request.
Please accept our apologies for all the inconvenience you have had, hoping that your future stays would be more relaxing and our services will exceed your expectations.
Thank you for staying with us and looking forward to welcoming you back soon.
Kind regards,
Imad Zaboura
General Manager
موقع الأوتيل جدا جميل ولطيف والافطار جميل ينقصه بعض التنوع البسيط ،، الموضفين محترمين جدا ، بس موظفين الاستقبال دايم يتاخرون عشان يفضون غرفه وناشفين بالمعامله ، وفيه مشكله بسيطه اذا جيت اوقف سيارتي بالاوتيل وانا نزيل ياخذ علي دينارين على كل مره اوقفها
Dear Connector06554111923,
Please allow me first to thank you for taking the time to review your recent stay at The Boulevard Arjaan by Rotana.
We assure you that every comment is taken very seriously.Therefore, we would appreciate you sharing with us more details about your experience so we can take a corrective action immediately following a complete study of the situation to prevent reoccurrence in the future.
Thank you once again for sharing your feedback.
Kind regards,
Imad Zaboura
اقامة جميلة وموقع حيوي قريب على كل شي.مطاعم كافيهات . يمكن ركوب التاكسي باي وقت والتوجه لاي منطقة.فندق راقي وفخم.العاملون هناك يرحبون بك دائما.العرف راقيه ومتكاملة.نظيف جدا ومريح جدا.انصح الجميع بالحجز في هذا الفندق.
Dear Trip68169017634,
Warm greetings from The Boulevard Arjaan by Rotana and thank you for taking the time to write this review and for granting us a five-star rating.
We are very pleased to hear that all aspects of the hotel were to your preference, from our rooms, food, location and friendly colleagues. We will definitely pass your kind words on to the team who will be very happy to know that your stay was satisfactory and that their efforts were felt.
Looking forward to welcoming you on your next visit.
Sincere Regards,
Imad Zaboura
General Manager
فشلت الرحلة بسبب الفندق لخبطة الحجوزات وعدم توفر الغرف المطلوبه وعدم احترم وتلبية احتياجات الضيف شي غريب جداً انا قبل كذا سكنت عندهم ولم يحصل اي مشكله ولكن الان كل شي غلط وكل شي فشل ما قد حصل في العالم كله نزيل يصل للفندق الساعه 3 ظهراً ويجلس في اللوبي الى الساعه 9:30 مساًء استغفر الله بس لا ويقلك احنا فندق عالمي فين عالمي وهذا الفشل
Dear Tourist748879,
Thank you for staying at The Boulevard Arjaan by Rotana, and for sharing your candid feedback.
Please accept our sincere apologies for the inconveniences that you have encountered during your stay, we assure you that these inconveniences are not representative of our level of service.
We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.
Sincerely,
Imad Zaboura
General Manager
المكان رائع حيث انه يقع في قلب عمان وفي ارقى واحدث المواقع ، المطعم رائع ، الغرف رائعة ، النظافة جيدة ، الجم رائع ، هناك امان جيد جداً على مستوى الموقع كاملاً ، وقت الانتظار في الاستقبال والتوديع لم يكن جيداً ابداً ..
Dear AliA13610,
Greetings from The Boulevard Arjaan by Rotana, thank you very much for taking the time to write your review, we really appreciate your contribution.
Your comments and suggestions will all be taken into consideration and we will work to improve our services to always exceed your expectations.
Look forward to welcoming you to The Boulevard Arjaan by Rotana soon!
Kind regards,
Imad Zaboura
General Manager
