Dear, Sightsee62795507022,
Thank you so much for writing this review about your recent stay at The Boulevard Arjaan by Rotana.
we are so delighted to hear that our colleagues were helpful and outstanding, and that we were able to provide you with the level of service that you come to expect from Rotana hotels.
We are sorry to learn your dissatisfaction of the noisy area around the hotel and that our windows would not totally prevent the sounds as the local night life is indeed vibrant, especially on weekends, which is part of what attracts many of our guest.
kindly note that we do offer quieter rooms that can be reserved upon request.
Please accept our apologies for all the inconvenience you have had, hoping that your future stays would be more relaxing and our services will exceed your expectations.
Thank you for staying with us and looking forward to welcoming you back soon.
Kind regards,
Imad Zaboura
General Manager

Dear Connector06554111923,

Please allow me first to thank you for taking the time to review your recent stay at The Boulevard Arjaan by Rotana.
We assure you that every comment is taken very seriously.Therefore, we would appreciate you sharing with us more details about your experience so we can take a corrective action immediately following a complete study of the situation to prevent reoccurrence in the future.

Thank you once again for sharing your feedback.

Kind regards,
Imad Zaboura