Dear Guide12379159965,
Thank you so much for taking the time to share your kind comments about your recent stay with us, we are so delighted to hear that our staff were very attentive, helpful and outstanding, and that we were able to provide you with the level of service that you come to expect from Rotana hotels.
We look forward to having the pleasure of welcoming you back.
Best regards,
Imad Zaboura
General Manager

Dear Inspire24101535167,
Warm greetings from The Boulevard Arjaan by Rotana and thank you for taking the time to write this review and for granting us a five-star rating.

We are very pleased to hear that all aspects of the hotel were to your preference, from our rooms, food, location and friendly colleagues. We will definitely pass your kind words on to the team who will be very happy to know that your stay was satisfactory and that their efforts were felt.
Looking forward to welcoming you on your next visit.

Sincere Regards,
Imad Zaboura
General Manager

Dear Saad L,

Please allow me first to thank you for taking the time to review your recent stay at The Boulevard Arjaan by Rotana.
We are sorry to hear about your unpleasant experience and we assure you that every comment is taken very seriously. Consequently, your comments have been forwarded to my management team and we will conducted a full internal investigation followed by immediate action to prevent reoccurrence in the future.

Please accept our apologies for all the inconvenience you have had, hoping that our services and facilities will exceed your expectations in your future stays.
Kind regards,
Imad Zaboura