Dear our valued guest,

Please allow me first to thank you for taking the time to review your recent stay at The Boulevard Arjaan by Rotana.

We assure you that every comment is taken very seriously. Therefore, we would appreciate you sharing with us more details so that we may do the needful.

Thank you once again for sharing your feedback.

Kind regards,
Imad Zaboura

Dear our valued guest,

Thank you for staying with us at the Boulevard Arjaan by Rotana and sharing your candid feedback.

Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments in order to prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests, and are saddened that we fell short of that mark with you.

Thank you once again for sharing your feedback as it offers us an opportunity to improve upon the delivery of our services. We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.

We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.


Sincerely,

Imad Zaboura
General Manager

Dear our valued guest,

Thank you for taking the time to share your experience regarding your latest stay at The Boulevard Arjaan by Rotana.

We are deeply sorry to hear about your unpleasant experience, and truly apologize for all the inconveniences.

Please accept our apologies again, hoping that our services and facilities will exceed your expectations in your future stays.

Regards,

Imad Zaboura
General Manager