Dear our valued guest,

Thank you for staying at The Boulevard Arjaan by Rotana, and for sharing your candid feedback.

Please accept our sincere apologies for the inconveniences that you have encountered during your stay, we assure you that these inconveniences are not representative of our level of service.

We have addressed all your concerns to the relevant department and we do appreciate your thoughtfulness.

We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.


Sincerely,

Imad Zaboura
General Manager

Dear our valued guest,

Thank you for having taken the time to complete our guest survey following your recent stay at The Boulevard Arjaan by Rotana.

I was pleased to see we met your expectations and the team and I look forward to your return.

Kind regards,

Imad Zaboura
General Manager

Dear our valued guest,

Thank you for reviewing our hotel following your recent stay at The Boulevard Arjaan by Rotana, we are glad to know that you enjoyed your stay with us.

Rest assured that we are eager to always provide the best services to our guests and to meet and exceed their expectations.

With regards to your comment about some kitchen amenities needed, please note that we do offer your needs upon prior request, while we cannot keep knifes or pair of scissors always keeping the safety of our dear guests.

Thank you again for sharing your valuable feedback

We look forward to welcoming you back in the very near future.

Yours sincerely,

Imad Zaboura
General Manager