Dear 876owaisa,


Thank you for taking time to post 5 star review about our hotel and we are glad that you have enjoyed your stay with us.

We are very pleased that you have found our hotel to be an excellent place to stay at and also very delighted to hear that you have found our hotel team to be very friendly and efficient.

I will personally pass your kind compliments to them as your feedback will be an encouragement for them to continue delivering excellent service.

Thank you again for staying with us and looking forward to welcoming you back again.

Regards,

Motasem A. Allaf
General Manager

Dear omar1325,

Thank you for reviewing us on tripadvisor. We are glad you had a memorable stay with us. Looking forward to welcoming you again at your second home, Hilton Makkah Convention Hotel.

Regards,

Motasem A. Allaf
General Manager

Dear Mostafa S,

We regret to hear that you had face challenge in Room & Restaurant , Thank you for bringing the matter to our attention. I have shared your comments with the Team to take the necessary steps to avoid having the same in the future, we hope you'll give us another chance when travels bring you back to Makkah.

Thank you again for staying with us and looking forward to welcoming you back again.

Regards,

Motasem A. Allaf
General Manager