Dear Guest,

We regret to hear that you had face challenge, Thank you for bringing the matter to our attention. I have shared your comments with the Team to take the necessary steps to avoid having the same in the future, we hope you'll give us another chance when travels bring you back to Makkah.

Thank you again for staying with us and looking forward to welcoming you back again.

Regards,

Magdy Metwally
Cluster General Manager

Dear Guest,

We regret to hear that you had face challenge, Thank you for bringing the matter to our attention. I have shared your comments with the Team to take the necessary steps to avoid having the same in the future, we hope you'll give us another chance when travels bring you back to Makkah.

Thank you again for staying with us and looking forward to welcoming you back again.

Regards,

Magdy Metwally
Cluster General Manager

Dear Guest,

Thank you for taking time to post 5 star review about our hotel and we are glad that you have enjoyed your stay with us.

We are very pleased that you have found our hotel to be an excellent place to stay at and also very delighted to hear that you have found our hotel team to be very friendly and efficient.

Thank you again for staying with us and looking forward to welcoming you back again.

Regards,

Mohammed Tariq Deen
General Manage