Dear Ms. Noura-r-h,

Thank you for staying with us at Novotel Riyadh Al Anoud and also for posting such nice comments here on tripadvisor.com. We are pleased that you enjoyed your stay at the hotel and the services provided by the team. We have certainly taken your comments for improvement on board as well and will work on them.

Our goal continues to be the utmost satisfaction of our guests, and it is always a great joy for us to receive positive feedback. I will make sure to share your feedback with our team, which is always happy to be rewarded for their efforts.

We appreciate your open feedback and look forward to serving you better on your return visit in the near future.

Best regards,

Yasser Ahmed
General Manager

Dear Mr. Malek,

Thank you for staying with us at Novotel Riyadh Al Anoud and also for posting your comments here on tripadvisor.com. While I am pleased that you enjoyed some part of your stay I am equally concerned about the concerns addressed in your review. We have certainly taken your comments for improvement on board as well and will work on them with the Hotel Team and Management.

Our hotel teams’ goal continues to be the utmost satisfaction of our guests, and it is always a great joy for us to receive feedback which allows us to improve on the services and experience we offer. I will make sure to share your feedback with our team, which is always happy to be rewarded for their efforts.

We appreciate your open feedback and look forward to serving you better on your return visit in the near future.

Best regards,

Yasser Ahmed - General Manager

Dear Jsyst,

Thank you for visiting us at Novotel Riyadh Al Anoud and also for posting such nice ratings here on tripadvisor.com.

Our goal continues to be the utmost satisfaction of our guests, and it is always a great joy for us to receive feedback which allows us to improve on the services we offer. I will certainly share your feedback with the team which will be pleased to learn that they were able to meet expectations of a valued guest.

Thank you again, and we look forward to your return visit in the near future.

Best regards,


Yasser Ahmed
General Manager