Dear Mr. David,
Thank you very much for your feedback, I am sorry to hear about your negative experience with the noise from children, you will be pleased to know that since then we have introduced new regulations and a code of conduct policies related to families with children and use of music players in the property.
Also we have recruited new security team and duty manager to enforce the policy. We will be delighted to host you again on your next visit to Riyadh
Amr Kelany
General Manger
Coral Suliemaniah