Dear Ms. Asma,
Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. We appreciate you sharing such nice comments. I’m delighted to know that you liked the Iftar buffet. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback.
At Ibis, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you again in the near future.
Sincerely,
Mostafa Othman
Guest experience manager
Ibis Riyadh Olaya Street

Dear Mr. Raed,
Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.
At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mostafa Othman
Guest experience manager
Ibis Riyadh Olaya Street

Dear Valued Guerst,
Thank you for taking the time to tell us about your experience at the Ibis Riyadh Olaya Street. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mostafa Othman
Guest experience manager
Ibis Riyadh Olaya Street